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Bulk Broadcast WhatsApp Messages; Key to Grow Your Business in 2025

RightAway TeamJanuary 9, 2025

In today’s fast-paced digital age, staying connected with your audience is more important than ever. WhatsApp, with its massive user base of over 3 billion active users, offers businesses a unique platform to engage effectively. Among its many powerful features, WhatsApp Broadcast Messages stand out as a game-changer for businesses looking to expand their reach and build strong customer relationships.

In this article, we’ll dive into what WhatsApp Broadcast Messages are, how to use them effectively, and the best practices for making the most of this incredible feature in 2025.

What Are WhatsApp Broadcast Messages?

WhatsApp Broadcast Messages allow businesses to send the same message to multiple recipients simultaneously, without creating a group. The messages appear as private, one-on-one chats, preserving the personal touch while saving time and effort.

Businesses can use broadcast messages to:

  • Share important updates
  • Announce new products or services
  • Promote exclusive deals and offers
  • Deliver event reminders or other essential information

Unlike traditional group messaging, recipients of a broadcast message cannot see each other, maintaining privacy and professionalism

Why Use WhatsApp Broadcast for Your Business?

WhatsApp Broadcast is an invaluable tool for:

  • Building Customer Relationships: Stay top-of-mind by sharing regular, personalized updates.
  • Improving Efficiency: Save time by reaching multiple contacts at once.
  • Increasing Engagement: Use dynamic content like images, videos, and links to capture attention.
  • Boosting Sales: Share targeted promotional campaigns to drive conversions.

As businesses compete for customer attention in 2025, WhatsApp Broadcast offers an edge with its direct and personal communication approach.

How to Set Up WhatsApp Broadcast Messages

Before you can schedule a broadcast, create a template and ensure your template is approved. With RightAway it is pretty simple. In RightAway Dashboard go to Apps > WhatsApp Template > Create WhatsApp Template

Create new whatsapp template

Now submit your template and check status in Template List. If your template is approved, you can proceed further.

template_status

Next you need a list of recipients for your broadcast. You can create multiple segments for shopify users (there are many filters amount spent, city wise, tag wise etc...) or you can also upload customer data in excel file.

Add the contacts you want to include in your broadcast.

create contacts list for whatsapp broadcast

Now we have a template and contacts list, go to Apps > Broadcast > Create Whatsapp Broadcast

Mention name of your brodcast

Choose template for broadcast that is already approved by meta.

Specify variables value, and choose media file or images if they are in your template

Select segment for your broadcast

Specify daily send limit, it should be less than max limit.

You can either send it right now or you can also schedule it for later. Choose one option.

Submit, and your message will be delivered individually to each recipient

steps to create whatsapp broadcast

Pro Tip: Use WhatsApp Business API tools for advanced features like automation, analytics, and segmentation.

Best Practices for WhatsApp Broadcast Messages

To maximize the impact of your WhatsApp Broadcast campaigns, follow these best practices:

1. Segment Your Audience

Divide your contact list into specific groups based on criteria such as interests, purchase history, or location. This ensures your message is relevant to the recipient.

2. Personalize Your Messages

Include dynamic elements like the recipient’s name, recent activity, or local time to make your message feel tailored and personal.

3. Keep It Concise

Respect your audience’s time by keeping your messages short, clear, and engaging. Avoid lengthy paragraphs and stick to the main points.

4. Leverage Rich Media

Use images, videos, and interactive content to make your messages more appealing and memorable.

5. Follow WhatsApp Policies

Ensure compliance with WhatsApp’s terms of service to avoid penalties or bans. Use the WhatsApp Business API for secure, official bulk messaging.